Outsourcing Management
Outsource Management
Outsource Procurement Function
Facility Management
Management of an Outsourced Product Development Activity
Procurement & Tendering Services
Product Sourcing & Supply - Product Import Management
Tender Management
Consolidation of Supply
Single Supplier Consolidation
Power Supply Negotiations
Change Implementation
General Business Re-engineering / Change Management
Merger Consolidation Management
Power Efficiency Programme
Office & Technical Site Refurbishments
Colocation & Network Consolidation
Datacentre Development
Rent Review and Service Charge Negotiations
Health & Safety
|
|
General Business Re-engineering / Change Management
From 1996 until 1999, a project was undertaken to transform an outlet of a leading electrical wholesaler. The outlet turned over in excess of £4m per annum, had an established but stale work-force, a static market share, a deteriorating operating margin, and an impending change of computer system.
Within the four year project scope the following was achieved:
- A complete overhaul of staff was undertaken with over 300 years of service shed.
- Dynamic and strategic employment of new and fresh front end staff.
- Complete overhaul of operating procedures and systems.
- Total refurbishment of all office space.
- Introduction of a new, fully integrated computer system.
- Takeover of a neighbouring business.
- Sales were rationalised, and focus paid to higher margin business.
- Sales force were refocused on strategic and development accounts.
- Turnover increased by in excess of 68%, profit increased by in excess of 157%.
- Near total eradication of bad debts and commercial queries.
|