Outsourcing Management

Gold Service Details

For a fixed monthly fee you get:

• KPI's and performance criteria set up, amended and maintained
• A managed implementation of the outsourced solution
• A single point of contact for customers (where applicable)
• A single point of contact for staff (where applicable)
• Someone to manage or attend monthly meetings / performance reviews with supplier
• Adjustments to operational schedules to reflect business needs
• Quarterly monitoring of operational performance against KPI's
• Annual tracking of financial performance to budget

» Enquire about the Gold Service