Profit Through Change

Outsourcing Management

Platinum Service Details

For a fixed monthly fee you get:

  • KPI's and performance criteria set up, amended and maintained
  • A managed implementation of the outsourced solution
  • A single point of contact for customers (where applicable)
  • A single point of contact for staff (where applicable)
  • Someone to manage or attend monthly meetings / performance reviews with supplier
  • Adjustments to operational schedules to reflect business needs
  • Continual monitoring of operational performance against KPI's
  • Continual tracking of financial performance to budget
  • Preparation and presentation of any monthly reports
  • Identification of any new or additional outsource opportunities
  • Status reports presented to management when required













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