Profit Through Change

Outsourcing Management

Silver Service Details

For a fixed monthly fee you get:

  • Attend and represent outsourcer at monthly supplier meeting
  • Present and discuss issues and shortfalls in supplier performance
  • A channel to enable staff or customer feedback to be voiced
  • A single point of contact for staff (where applicable)
  • Someone to manage or attend monthly meetings / performance reviews with supplier
  • Someone to make those essential visits to audit the supplier's premises
  • Someone to attend site meetings where required
  • Adjustments to operational schedules to reflect business needs
  • On demand reporting of operational performance against KPI's (4 per annum)
  • On demand reporting of financial performance to budget (4 per annum)













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